Privacy Policy for Palacios Construction
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Effective date: September 29, 2026
At Palacios Construction, accessible from palaciosconstructionca.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Palacios Construction and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Palacios Construction. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
- Respond to estimate requests and schedule appointments or site visits
- If you accept optional technologies: measure and improve our advertising and show relevant ads
- Comply with legal obligations
Log Files
Palacios Construction follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
A cookie is a small text file stored on your device. Similar technologies, such as pixels, tags, and scripts, do the same kind of work. We use two kinds.
Essential technologies. These make the Site work, keep it secure, and remember your cookie choice. They do not require your consent.
Optional technologies (only with your consent). These help us understand how visitors use the Site and measure our advertising. When you first visit, a cookie banner asks you to Accept or Decline. Optional technologies are off until you click Accept. Before then, and if you click Decline, they do not load and no information is sent to them. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a Decline and do not show the banner.
If you click Accept, the optional technologies on our Site are:
- Analytics: Google Analytics (GA4) and Google Tag Manager, which report on Site traffic and usage.
- Advertising and conversion measurement: Google Ads and the Meta Pixel (Facebook and Instagram), which measure how our advertising performs and help show relevant ads.
Information collected by these tools may include your IP address, device and browser information, pages visited, actions taken on the Site, and a unique identifier. It is sent to the provider, which handles it under its own privacy policy: Google (https://policies.google.com/privacy) and Meta (https://www.facebook.com/privacy/policy).
Your choice and how to change it. We save your choice in a first-party cookie named c6cm_consent on your device for up to 365 days, so we do not ask on every page. You can change your choice at any time: Cookie Preferences. The same link appears in the footer of the Site. It reopens the banner. If you had accepted and then click Decline, the page reloads and the optional tools stop. You can also block or delete cookies in your browser settings, or use a GPC-enabled browser. If you clear your cookies, we will ask again on your next visit. Declining does not limit your ability to use the Site, call us, or request service.
Google Consent Mode. Our Site tells Google’s tools that analytics and advertising storage are denied until you accept, and updates that setting to match your choice.
For more general information on cookies, please read https://www.generateprivacypolicy.com/#cookies .
Phone Calls and Call Tracking
We use a call tracking service (CallScaler) so we can tell which marketing source led you to call us. It may show a different tracking phone number on the Site depending on how you found us. When you call, the service may collect the phone number you call from, the date, time, and length of the call, and the marketing source of your visit. Because it is part of how the Site displays our phone number, call tracking is not switched off by the cookie banner.
Call recording. Calls to our business numbers may be recorded for quality assurance and training purposes. A notice at the start of the call tells you the call may be recorded. If you continue the call, you agree to the recording. Recordings may be transcribed, and the recordings and transcripts may be analyzed, including by service providers, to improve our service and understand what customers ask about. If you do not want to be recorded, you can contact us by email or through the Site instead.
Chat Assistant
The Site includes a chat assistant. If you use it, the messages you type, the page you were on, and technical details such as your IP address are sent to our chat service provider to generate a reply, and a record of the conversation is kept so we can review and improve our service. The assistant is automated. Please do not share payment card numbers, government ID numbers, or other sensitive details in the chat.
If you choose “Send this chat to our team,” you can give your name, email address, or phone number, and we will send the conversation to our team so someone can follow up with you.
Forms, Videos, Maps, and Other Third-Party Services
Forms. Our contact and request forms use the Gravity Forms plugin. What you submit is stored on our website and sent to us by email, and our hosting and email providers process it on our behalf.
reCAPTCHA. We use Google reCAPTCHA on forms to protect the Site from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms). It is needed for security, so it is not switched off by the cookie banner.
Embedded videos and maps. Some pages include YouTube videos and Google Maps. When a page with one of these loads or plays, Google may set cookies and collect information about your visit, as if you had visited its website. See the Google Privacy Policy at https://policies.google.com/privacy.
Google reviews widget. Some pages show a Google reviews badge provided by Elfsight. When it loads, Elfsight and Google may receive your IP address and device information and may set cookies. See the Elfsight privacy policy at https://elfsight.com/privacy-policy/ and the Google Privacy Policy at https://policies.google.com/privacy.
Text Messaging (SMS)
If you give us your mobile number and agree to receive text messages, Palacios Construction may text you about appointments, service updates, and replies to your requests. Consent to receive texts is not a condition of buying anything from us.
Message frequency and rates. Message frequency varies. Message and data rates may apply.
Opt out and help. Reply STOP at any time to stop receiving texts. Reply HELP for help, or contact us at (831) 220-3334 or christian@palaciosconstructionca.com.
No sharing of mobile information. We do not sell, rent, or share your mobile phone number or your text message consent with third parties or affiliates for their marketing or promotional purposes. We may share it with service providers that help us send messages, only to deliver those messages for us.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Palacios Construction.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Palacios Construction, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Palacios Construction has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Palacios Construction’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Sale and Sharing of Personal Information (Do Not Sell or Share)
We do not sell your personal information for money. Some state laws, including California’s, treat certain advertising activity as “sharing” personal information for cross-context behavioral advertising. If you click Accept, tools such as the Meta Pixel and Google Ads may do this. If you click Decline, use Cookie Preferences to withdraw consent, or your browser sends a GPC signal, those tools do not run on the Site and we do not share your information in this way. We do not knowingly sell or share the personal information of anyone under 16.
How Long We Keep Information
We keep personal information only as long as needed for the purposes in this policy, to keep business records, and to meet legal requirements, and then delete or de-identify it. Analytics and advertising data is kept for the period set in each provider’s account, and we delete or de-identify it when it is no longer needed. Your cookie choice is kept for up to 365 days.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
Under the California Privacy Rights Act (CPRA), California consumers also have the right to:
Request that we correct inaccurate personal information.
Opt out of the sharing of personal information for cross-context behavioral advertising. Use the Cookie Preferences link or send a Global Privacy Control signal, or contact us.
Limit the use of sensitive personal information. We do not use sensitive personal information to infer characteristics about you.
Not be treated differently for using these rights.
To make a request, email christian@palaciosconstructionca.com or call (831) 220-3334. We will verify your identity by matching details you give us to information we already have, and we will respond within 45 days (we may extend once by another 45 days, and we will tell you if we do). You may use an authorized agent, and we may ask for proof of their authority. If we deny a request, you may ask us to reconsider.
Categories of personal information (past 12 months). We collected identifiers (name, email, phone number, IP address), internet or network activity (pages visited, time on site, referring URL, interactions with ads), approximate location from your IP address, commercial information (the services you ask about), audio recordings of calls and their transcripts, and inferences drawn from the above for advertising, only if you accept optional technologies. We collect this from you directly and from your device. We disclose it for business purposes to the service providers described in this policy.
Shine the Light. California residents may ask us once a year which categories of personal information we shared with third parties for their direct marketing. We do not share personal information for third-party direct marketing.
Do Not Track. Some browsers send a “Do Not Track” signal. There is no common standard for it, so we do not respond to it. We do respond to Global Privacy Control signals as described above.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Palacios Construction does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. If we make material changes to how we use optional tracking technologies, we will ask for your choice again.
Contact Us
Palacios Construction
222 Ramona Ave Unit 5, Monterey, CA 93940
Phone: (831) 220-3334
Email: christian@palaciosconstructionca.com
Website: https://palaciosconstructionca.com
